An Apology and A Thank You

This may be a silly comparison but something dawned on me today that I felt like writing about…

So, my friend and I are researching places to stay on Air BnB for our next trip to Vancouver.

vancouverVancouver above.

{Ahem-Don’t even get me started on some of the horrible real estate photos people actually post and expect people to stay in their spare rooms on Air BnB}

Anyway, we came across this sparking, clean, perfect location, dates available, have our own bathroom type of place with a similar-ish female (safety perk) and then…she had NO reviews. No one had stayed with her.

I emailed the friendly 30-something, nice looking girl and asked if she was new to Air BnB, because I noticed she had no reviews, however she had been verified.

airbnblogo(New AirBnB somewhat controversial logo)

She wrote back-“Yes I am new.”

My more weary friend was NOT excited that this was the girl’s only response to my message. She didn’t try to convince us to stay with her or beg of us to believe she is nice and trust worthy,  or she would be a fantastic host–she merely answered the question I asked. My friend was not thrilled. {Me–I am different, I am a little more trusting and naive, and more like-so what if she kills us, our trip will be fun…and who doesn’t trust a Canadian?!} I asked my friend if she wanted me to add her on Facebook and stalk her (totes normal, right?), but she made a good point–that people can put out on Facebook and reflect however they want to be anyway and she didn’t feel comfortable staying with someone with no reviews.

Now….this is very unrelated, yet related…As I was jogging today and thinking about our options in Vancouver it dawned on me–how are you supposed to trust someone if they never get a first chance?

It reminded me of my real estate days when I first began. {Not that I have twenty years of experience under my belt now or anything}. My same friend actually bought her first home from me. A one year-ish Real Estate agent who had only done leases, NEVER done a short sale, never sold a single family home (only condos at that time) and when I look back now and think of the mistakes I made, the questions I ask and the lack of professionals I had under my belt to refer her to I think:

I am sorry. I am sorry I couldn’t be the agent I am now to you back then.

sorry

Then I think:

THANK YOU.

thankyousTHANK YOU SO MUCH FOR GIVING ME THAT FIRST CHANCE!! Did her closing run as smoothly as it could of? Hello no. It was the last day of the month and the title person had the name of the bank wrong on EVERY. SINGLE. DOCUMENT. But I am so grateful for those past clients who took a chance on me. It was so hard starting off in the real estate world then seeing your friends buy homes left and right-and they didn’t pick you as their Realtor. There are a lot of Realtors in Austin Tx (last I heard 8,000)!! So of course someone is ALWAYS going to know a Realtor or two. I just want to thank the clients who almost knew more than me, but could see I was working so hard and I was busting my tail trying to show them properties, find them properties and answer all their questions. I want to thank the clients that knew I worked a second job in the evenings and would try to schedule showings during the day to fit my schedule. I just want to be thankful in general. Had it not been for all my previous mistakes, hiccups and let-downs I wouldn’t be where I am today. {oh and thank heavens for good mentors and brokers I could always go to. Shout out to Kent Redding-I call him my second dad, always so helpful, positive and a cheerleader}. It is so very important in any business (but especially one where you are your own boss) to have a mentor.

Now, I don’t do leasing as much any more these days, because I simply just cannot find the time, but you bet I try to refer them out to any hungry, hard working, (almost professional-because that comes with time) agent who is in the same boat I was in years ago (and that was during the worst time of the market). Anyway, that sums up my rant. Not saying you should trust open heart surgery with a year one medical student, but I think you understand where I am coming from.

Did I mention I have no reviews on Air BnB? I hope someone takes a chance on me letting me sleep in their spare room. 😉

That is all for now and thank you for reading. Now go give someone a chance!